FREQUENTLY ASKED QUESTIONS
What is the order procedure?
1. Order confirmation: please sign back the P/I for order confirmation.
2. Payment term: By T/T; 50% deposit upon order confirmation; 50% balance before delivery.
3. Order validation: After our receipt of your deposit.
4. Artwork for confirmation: Please provide your graphic design (e.g. logo, inner printing, etc) within 2 weeks in our preparation of the artwork for your confirmation.
5. Lead time: Around 90 days after our receipt of your final confirmation of the design artwork and related instructions for the validated order.
6. Changes of the order contents during the production: We reserve the right at any time to accept or decline the changes for any reason.
7. Delivery term: We only provide ONE delivery per F.O.B. term. If the same order splitted MORE THAN ONE delivery, the rest of the deliveries will be Ex. Works term.
What are the delivery terms?
Our standard delivery term is FOB Taiwan.
What are the payment terms?
Our payment term is 50% in advance and 50% before shipping.
What is the payment method?
We accept payment by T.T. only.